Frequently Asked Questions

FAQs About
Kabootar.ai CRM

Find answers to common questions about using our WhatsApp CRM platform — from onboarding and billing to technical support.

Last Updated on July 1, 2025

If your question isn’t listed, feel free to reach out. We’re here to help you succeed with WhatsApp-powered CRM automation.

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What is Kabootar.ai?

Kabootar.ai is a WhatsApp-first CRM software for managing customer conversations and leads.

Kabootar.ai is a cloud-based CRM platform that integrates directly with the official WhatsApp Cloud API. It allows you to automate sales communication, track leads, and manage customer engagement all in one place — without switching tabs.

How do I get started with the CRM?

You need a WhatsApp Business Account and approval to use the WhatsApp Cloud API.

To start using Kabootar.ai CRM, you’ll need a verified WhatsApp Business Account, a Meta Developer App, and Cloud API access. Once these are active, you can link your number to Kabootar.ai and begin using the platform for lead automation.

Is Kabootar.ai approved by WhatsApp?

Kabootar.ai uses the official WhatsApp Cloud API provided by Meta.

Yes. Kabootar.ai operates on top of Meta’s official WhatsApp Cloud API. However, we do not control WhatsApp's approval or policy enforcement. Users must adhere to WhatsApp's Business Policy and Messaging Rules.

Can I try the platform before purchasing?

We offer demo access or guided onboarding on request.

Yes. If you're unsure about committing, reach out to us at support@kabootar.live to request demo access or schedule a walkthrough with our onboarding team.

What pricing plans does Kabootar.ai offer?

Flexible pricing based on usage, business size, and WhatsApp message volume.

Kabootar.ai offers monthly subscription plans based on the number of users, automation features, and API volume (such as message templates or conversations). For detailed pricing, please contact support@kabootar.live.

Is my data secure on Kabootar.ai?

Yes, we use secure hosting and encrypted communication to protect your data.

We use industry-standard encryption, HTTPS protocols, and cloud-based secure storage to keep your CRM and messaging data safe. Your WhatsApp API tokens and customer data are never shared or sold.

Does Kabootar.ai support team collaboration?

Yes, your team can manage leads and messages collaboratively.

Kabootar.ai allows you to invite team members to your workspace so multiple agents can manage leads, handle replies, and track sales pipelines — all in one shared dashboard.

Can I integrate Kabootar.ai with my website or CRM?

Custom integrations are available through APIs and webhooks.

Yes! Kabootar.ai supports third-party integrations via REST APIs, Zapier, and Webhooks. You can connect it with your existing website forms, CRMs, or marketing tools for seamless lead syncing.

What happens if I exceed my messaging limits?

You’ll be notified before reaching your WhatsApp Cloud API quota.

Kabootar.ai monitors your WhatsApp messaging volume. If you’re nearing your daily conversation limit or template quota, we’ll alert you and suggest an upgrade plan or cooldown measures.

Is there a refund or cancellation option?

We follow a strict no-refund policy after CRM activation.

Kabootar.ai offers digital services, and once your CRM account is activated via WhatsApp Cloud API, refunds are not provided. You may cancel your subscription anytime to avoid future charges. View refund policy.

Still Have Questions About WhatsApp CRM?

Our team is ready to guide you through every step — from API setup to CRM onboarding.

Kabootar.ai is designed to simplify CRM workflows for growing teams and businesses using WhatsApp Cloud API. If you couldn’t find your question here, feel free to reach us anytime.

Email: support@kabootar.live
Phone: +91 8178739633
Address: FIRST FLOOR, NEAR AIR FORCE CAMP, RAJOKARI, NEW DELHI – 110038

FAQs About Kabootar.ai CRM